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Hapus akun dan dataDelete your account and data

AthaPOS Kasir · AwanCerah

Pemilik toko dapat meminta akun AthaPOS beserta datanya dihapus. Permintaan ini berlaku untuk aplikasi AthaPOS Kasir dan dashboard AthaPOS, yang memakai akun yang sama.Store owners can ask for their AthaPOS account and its data to be deleted. The request covers both the AthaPOS Kasir app and the AthaPOS dashboard, which share the same account.

Cara meminta penghapusanHow to request deletion

  1. Kirim surel ke [email protected] dari alamat email pemilik toko yang terdaftar, dengan subjek “Hapus akun AthaPOS”.Email [email protected] from the store owner's registered email address with the subject “Delete AthaPOS account”.
  2. Sebutkan nama toko. Bila hanya ingin menghapus sebagian data, misalnya pelanggan tertentu, jelaskan data yang dimaksud.Include the store name. If you only want part of the data removed, for example certain customers, describe which data.
  3. Kami membalas untuk memastikan permintaan benar-benar dari pemilik, lalu menghapus akun paling lambat 30 hari setelah permintaan terverifikasi.We reply to confirm the request really comes from the owner, then delete the account within 30 days of verification.

Data yang dihapusData that is deleted

Akun pemilik dan staf, outlet, produk, stok, meja, transaksi, pelanggan dan poinnya, shift kas, perangkat terdaftar, serta pengaturan toko.The owner and staff accounts, outlets, products, stock, tables, transactions, customers and their points, cash shifts, registered devices, and store settings.

Data yang tetap disimpanData that is kept

Tagihan langganan AthaPOS dan catatan pembayarannya disimpan selama diwajibkan peraturan perpajakan. Salinan cadangan sistem yang dibuat sebelum penghapusan dapat masih memuat data sampai cadangan itu dihapus, paling lama 90 hari.AthaPOS subscription invoices and their payment records are kept for as long as tax regulations require. System backups made before the deletion may still contain the data until those backups are removed, within 90 days.

Data di perangkatData on the device

Data yang tersimpan di perangkat kasir terhapus saat aplikasi dicopot atau datanya dihapus dari pengaturan Android.Data stored on a register device is removed when the app is uninstalled or its data is cleared in Android settings.

KontakContact

halo@athapos.id

PengembangDeveloper: AwanCerah · dev.awancerah.cloud